FAQ

Shipping & Delivery
How long will it take to receive my order?
Our estimated delivery time is 7 to 12 business days after the order has been processed. Please note that order processing typically takes 1-3 business days before shipment.
Where do you ship from?
To provide you with curated high-quality products at competitive prices, we ship directly from our specialized fulfillment centers. This allows us to ensure the quality and authenticity of every item sent to you.
Can I track my package?
Yes. Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What happens if there is a delay?
While we strive to meet our 7–12 day estimate, factors such as customs processing, carrier delays, or extreme weather are outside our control. If your order is significantly delayed, please contact us at contact@ashleylish.com and we will assist you in tracking it down.